Who we are
For the purposes of EU data protection law, I, Andrea Griffiths am the data controller of your personal information on behalf of Dragon Art Glass.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, or any third party services you access.
What personal data we collect and why we collect it
When you place an order with me, I will receive your name, delivery address and email address. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me an email, I will receive your email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
- With the delivery company to fulfill your order.
- to comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and will securely store any data collected during that period. I retain personal data related to orders or customer queries for Seven years, as required by HMRC. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to ICO if you believe there is a problem with the way I handle your data.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you have requested to receive our newsletter or join our mailing list, this will be delivered to the email address you give us. We may occasionally send information on products, courses, discounts and specific offers we believe may be of interest to you. These will be for our products. We will not share your details with other individuals or companies unless required by law.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use any analytical data to monitor how people interact with our website in order to improve our service. This is collected via Google.
Who we share your data with
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
- With the delivery company to fulfill your order.
- to comply with legal or tax obligations.
How long we retain your data
I will only retain your details for as long as necessary in order to process the transaction and will securely store any data collected during that period. I retain personal data related to orders or customer queries for Seven years, as required by HMRC. After this time I will delete your data from my records.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
My contact information
For purposes of EU data protection law, I, Andrea Griffiths, am the data controller of your personal information on behalf of Dragon Art Glass.
If you have any questions or concerns, you may contact me at enquiries(@)dragonartglass.co.uk.
Alternatively, you may mail me at:
Mountain View, Clive Street,
SENGHENYDD,
Caerphilly CF83 4GE
United Kingdom
Additional information
For Additional information, please see Terms & Conditions or contact me.